We don't recommend accepting cash, except when a buyer is paying on pickup.

You can't ask buyers to use a payment method that isn't allowed on eBay or to use a payment method that isn't included in your listing.įor more information, see our Payment methods policy. When your buyer pays with any of these payment methods, both you and the buyer are covered by the eBay Money Back Guarantee.ĭepending on the category, and on the country you’re selling in, you may also choose to accept the following additional payment methods: Your buyers will be able to pay safely and securely with credit card, debit card, Apple Pay, Google Pay, or PayPal and complete their entire transaction on eBay, with the option to save and store their payment information for future use. When you sell on eBay, we’ll automatically add the ways your buyers can pay at checkout. Please remember it can take some time for your bank or credit card company to process and post the refund too.Are you a buyer looking for information on paying for an item? Read our article on paying for items If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Īny items opened are non-returnable and there will be no exceptions to this. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

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